CENTRAL STATION

THE HEART OF THE COMPANY

At ADS Security, our award-winning Central Station is the heartbeat that supports everything we do and every service we provide. With our certified, experienced and dedicated team of professionals operating 24 hours a day, 365 days a year; ADS has one of the highest ranking UL-listed Central Stations in the industry. Our Central Station achieved and maintains the prestigious 5-Diamond Certification recognized by CSAA. Our state-of-the-art facility has multiple backup systems that possess the latest in monitoring technology.

We work around the clock to make our Central Station the pride of the industry. We care about what we do, the people we help and the many lives we protect each and every day.

"It's important for us to do the best job possible. That's why our Central Station team is made up of employees who have worked at ADS for many years. Each Operator has earned the Five Diamond Central Station Training Certificate. We truly care about doing the best job possible in helping people when they really need us most. It makes us feel good to know we are making a difference." Lela Mullins, Senior Vice President, Monitoring Operations

Monitoring services include:

• Burglar
• Fire
• Medical
• Wireless Backup
• Environmental Sensors
• Open/Close of System

ADS UL-listed Central Station uses the most modern computer and telecommunication technology in combination with highly trained, Five Diamond Certified operators to respond to electronic signals originating from customer security systems installed in homes and businesses.

Alarm signals from customer systems originate from sensors located on the premises: smoke detectors, motion detectors, glass break detectors, and door & window contacts. The security system then automatically initiates communication with the Central Station, either through the normal telephone system or by radio transmission. Some security systems use both.

At the Central Station, the alarm signals are received through a fiber optic telephone network or a radio network. These signals are then processed by special equipment that converts the alarm signals into a standard computer format for further processing.

After initial processing by the computer, all information about the customer system and the current alarm signal is automatically sent to a highly trained operator for further action. Although computers are important, the human element is vital in providing ADS Security customers with the best possible service. That special touch of a caring operator can make all the difference in re-assuring a frightened child or confused elderly person.

800.866.6486

UL Listed Central Station
Protective Signaling Service
Full Service Company